Corporate Strategy

In July 2019, we launched our 2019-2023 corporate plan together with our vision, values and strategic priorities. 

Click here to view Our Corporate Plan 2019/23

Please note, that although vision and values remain the same we will be launching a new Corporate Plan in May 2022

Our Vision

Great Homes, Strong Communities

Our Values

Customer First

We put customers at the heart of our decision making process and develop services that are built around their needs. This emphasis is felt by customers in every interaction with us, driving up our customer satisfaction and ensuring we invest our money where it has the greatest impact. 

Listen, Act and Learn

We create a structured opportunity for stakeholders, staff and customers to provide feedback. We value this time and insight and use it to act and learn from it. Before investing in new and existing projects, we seek the views of those set to benefit. 

Together

We proactively seek out new partnerships and work to build on the many successful joint working projects already underway. We achieve more by working together with our key stakeholders and by working together as one team.